We accompany our customers from the development of a small idea to a fully integrated digital solution that is deeply embedded in the customer’s technical systems and organization. While capturing the end-customer perspective and business goals, we remain holistically focused on the impact of the implementation. No matter if the whole route or only a small part of it is considered.

Market and business analysis – Together with you, we develop a clear view of your business, your services and the organization behind them. In comparison with your competitors and international trendsetters, we identify opportunities and potentials.

• Competitor analysis, trend scouting and expert interviews
• Performance analysis of existing services and products
• Impact analysis: business and organization
• Interviews with stakeholders and existing customers

Innovation and ideation – We make new customer perspectives visible. From the needs and experiences along the customer journey, we develop starting points for services that create value.

• In-depth interviews and motive exploration
• Presentation of customer journeys and value propositions
• Idea generation and design sprints
• Validation of starting points

Product conception and development – We make ideas quickly tangible with agile methods: from Minimum Viable Product to multi-tenant service, we develop digital products with added value with you.

• User story mapping as a product sketch
• “Proof of Concept” with Click Dummies and User Experience Testing
• Minimum Viable Products to learn as fast as possible and create added value for the client
• Integration into existing software architecture

Optimization and scaling – We accompany product launches with an analytical eye, learn jointly for further development and operate highly available, fast-growing services.

• Tracking and user analysis with clear targeting
• Introduction of reporting with real business impact
• Derivation and implementation of marketing and optimization measures
• Maintenance and operations