The services you need to go from idea to impact.
At viable, we don’t just create products—we craft user-centric, high-performance digital solutions that drive real value. Our services are built on four core pillars that guide every stage of your journey, from strategy to scale.
Discovery & Business Modelling
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Strategy & Business Model Analysis
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Business Model Canvas
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Potential Analysis
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Strategic Roadmap
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Future Scenarios & Business Cases
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Target Setting and OKRs
Market & Trend Analysis
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Market Analysis
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Trend Analysis
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Competitive Analysis
User Research
User Interviews
User Research
User Profiles & Personas
Customer Experience Mapping
Value Proposition Canvas
Ideation & Strategy
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Ideation
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Design Thinking
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Impact / Effort Matrix
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User Story Mapping
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Concept & Service Design
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User Research
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Value Proposition Canvas
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Customer Experience Mapping
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User Profiles & Personas
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Service Blueprint
UI/UX Design
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UI/UX Expert Analysis
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Visual Design
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Wireframes
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Usability Review
Creative Services
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Scribbles & Sketching
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Design Thinking
Prototyping & Testing
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Prototyping
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Clickdummy
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Design Sprints
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User Testing
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Design & Architecture
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Creation of System Design Concepts
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Definition of Target Architectures
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Design of IT Architectures
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Evaluation of Organizational Fit
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Transformation to Micro-Services
Software Development
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Agile Product Development
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Digitalization of Workflows and Processes
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Cross-Platform Delivery (Mobile, Web)
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Front-End and Back-End Development
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Integration with Existing Systems
Consulting & Audit
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IT Audit
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IT Consulting
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Technology and IT Consultation
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Technical Due Diligence
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Technical Assessments
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Code Reviews
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IT Security Consultation
Infrastructure & Support
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Cloud or On-Premise Hosting
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Operate and Maintain Platforms
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Provide Platform Support Services
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Support to Scale Systems for Future Growth
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Application of IT Security Concepts
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Performance & Optimization
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Performance Measurement
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Performance Analysis
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Optimization Measures
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Derivation of Product Tests
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Learning Objectives, KPIs, and OKRs
Tracking & Analytics
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Tracking Concept
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Ongoing Tracking Sessions
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Implementation Tracking Solution (Matomo / Google Analytics)
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Reporting Dashboard
Monitoring & Maintenance
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Automated Monitoring Tools
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Analysis of Technical Performance
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Performance Monitoring
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Regular Performance Maintenance
Optimization Services
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Success Measurement
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Continuous Optimization
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Data-Driven Decision Making
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Curious?
Explore the full range of services we offer within these four pillars and see how we can help you bring your vision to life.
Design Sprint
Ever wondered how to validate an idea within 5 business days based on real customer feedback? We help you execute and master a 5-phases design sprint: empathise, define, ideate, prototype and test. At the end we also facilitate several user interviews to test your idea and collect real customer feedback.
Included Services
5-day design sprint
User interviews to validate your idea
What you get
Validated business idea including a prototype for showcasing purposes.
Persona Identification
Having a good understanding of your target audience is crucial when it comes to all kinds of activities such as prioritizing your development road-map or planning and executing marketing activities. We identify the pains and gains of your users and craft useful personas that represent them.
Included Services
Understand customer needs, pains, gains
15-20 interviews with defined persons
Several in-depth interviews
Aggregated persona cards
What you get
Descriptive persona cards to be used for better planning of marketing, sales, development, and other activities.
Tracking & Performance Measurement
Having proper tracking and performance measurement concepts in place can skyrocket sales, marketing, product development and more. We help you understand where your audience is coming from and how they navigate through your website or application. A data studio visualization helps you to better understand the behavior and workflow of your users.
Included Services
Conception of tracking parameters
Support with implementation of tracking tool
Visualization of relevant datasets
What you get
Data-based decisions based on tracked, aggregated and visualized datapoints.
UI/UX Review
Our skilled UI/UX experts will review your application and screen it to identify flaws in the application, check whether design principles are obeyed and if users can navigate your product without any hassle. The output is a list of prioritized opportunities, features and improvements to be handed over to your development team to elevate customer experience across your application.
Included Services
In-depth analysis by our UI/UX experts
List of prioritized ideas to improve your applications user experience
What you get
Unbiased, ready-to-go, prioritized list of improvements to enhance your user experience based on expert feedback.
User testing
Did you know that 5 user interviews are enough to understand how 80% of your (future) users will experience your application? We capture the feedback of these 5 users for you, facilitate the interviews, ask the right questions, aggregate the output and prioritize it based on effort and impact.
Included Services
5 in-depth user interviews are conducted
Aggregation of findings
List of prioritized ideas to improve your applications user experience
What you get
Unbiased, ready-to-go, prioritized list of improvements to enhance your user experience based on real user data.
Product Due Diligence
A product due diligence is an analysis of the strengths and weaknesses of your product and your team. We identify opportunities, risks and next steps that are essential when scaling your product and business.
Included Services
Interviews
Expert reviews
Presentation of results
What you get
An outsider’s expert perspective on your product’s and team’s health. All wrapped up in a report.
Technical Due Diligence
Do you want to scale your product and know that it’s built on a stable foundation? Our technical due diligence can help you with that! We review different aspects of the tech side of your product including code reviews. Let us know what you need, and we’ll give you the right level of detail you need to scale!
Included Services
5 in-depth user interviews are conducted
Aggregation of findings
List of prioritized ideas to improve your applications user experience
What you get
Live-Sessions with experts incl. Q&A
(Code-)Reviews from technical experts
Presentation of results incl. recommendations
Ready to begin the journey?
You’re just one email away from creating a partnership you won’t regret. Send a few lines to hello@viable.at and let us know what you’re up to and where we can help.
Service Packages
Our Service Packages offer a clear path forward—with a fixed scope, cost, and timeline—so you can start seeing results right away.
Define
Gain a deep understanding of your market, business, and customers to inform strategic decisions.
Design
Create engaging, user-friendly and state-of-the-art UI/UX designs that resonate with your audience.
Develop
Develop high-quality and robust products for complex environments with our technical expertise.
Perform
Enhance and scale your product through continuous performance monitoring and optimization.