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Our Services.

We love to design, develop and scale digital products and processes in a user-centered way.

This is what we do

We bring your ideas to life. On eye-level.​
User-centric digital solutions led by strategy.

Design

Don’t know where to start with your product or how to improve it? Benefit from our vast experience and make use of services such as: rapid prototyping, UI/UX design creation, ideation services, user testing or proof of concept through click dummies.

Development

We know how to build products and can help you by simply taking over product management as well as development - be it frontend, backend or architectural work.

Performance

To maintain outstanding quality, you need to know exactly how customers use a product. We accompany product launches with an analytical eye, learn and optimize together through our success measurement and thereby operate fast-growing services.

Define

Understanding both your customers and your business is key for delivering great products. To figure that out together, we work with you on market & trend analysis, user research, competitor research or marketing concept creation.

Your problem doesn't fit into any of these boxes?

Check out all our services:

Concept & Design
  • User Research

  • User Interviews

  • Value Proposition Canvas

  • Customer Experience Mapping

  • User Profiles & Personas

  • Service Blueprint

  • Usability Review

  • UI/UX Expert Analysis

  • User Testing

  • Prototyping

  • Design Sprints

  • Wireframes

  • Visual Design

  • Clickdummy

  • Scribbles & Sketching

  • User Story Mapping

  • Implementation Tracking Solution (Matomo / Google Analytics)

  • Reporting Dashboard

  • Monitoring & Maintenance

  • Automated Monitoring-Tools

  • Analysis of technical performance

  • Performance Monitoring

  • Regular Performance maintenance

Conception tracking parameters
Discovery
  • Market & Trend Analysis

  • Trend analysis

  • Market analysis

  • Competitive analysis

  • User Interviews

  • Ideation

  • Design Thinking

  • Impact / Effort matrix

  • Strategy & Business Model Analysis

  • Business Model Canvas

  • Potential analysis

  • Strategic Roadmap

  • Future Scenarios & Business Cases

  • Target setting und OKRs

Performance & Optimization
  • Performance Measurement

  • Tracking Concept

  • Ongoing Tracking Sessions

  • Performance analysis

  • Optimization measures

  • Derivation of product tests

  • Learning objectives, KPIs und OKRs

Development
  • Design & Architecture

  • Creation of System Design concepts

  • Definition of Target Architectures

  • Design of IT Architectures

  • Evalulation of organisational fit

  • Transformation to micro-services

  • Software Development

  • Agile product development

  • Digitalization of workflows and processes

  • Cross platform delivery (mobile, web)

  • Front-end and Back-end development

  • Integration with existing system

  • IT Audit

  • IT Consulting

  • Technical Due Diligence

  • Technical Assessments

  • Code Reviews

  • Technology and IT Consultation

  • IT Security

  • Cloud or on-premise hosting

  • Operate and maintain platforms

  • Provide platform support services

  • Utilization of modern monitoring tools

  • Support to scale systems for future growth

  • Application of IT Security concepts

​Service Packages to go

Get started with us, quickly and easily - with fixed scope, cost and timelines

Design Sprint

Ever wondered how to validate an idea within 5 business days based on real customer feedback? We help you execute and master a 5-phases design sprint: empathise, define, ideate, prototype and test. At the end we also facilitate several user interviews to test your idea and collect real customer feedback.

Included Services

5-day design sprint 

User interviews to validate your idea 

What you get

Validated business idea including a prototype for showcasing purposes.

Persona Identification

Having a good understanding of your target audience is crucial when it comes to all kinds of activities such as prioritizing your development road-map or planning and executing marketing activities. We identify the pains and gains of your users and craft useful personas that represent them.

Included Services

Understand customer needs, pains, gains 

15-20 interviews with defined persons

Several in-depth interviews

Aggregated persona cards

What you get

Descriptive persona cards to be used for better planning of marketing, sales, development, and other activities.

Tracking & Performance Measurement

Having proper tracking and performance measurement concepts in place can skyrocket sales, marketing, product development and more. We help you understand where your audience is coming from and how they navigate through your website or application. A data studio visualization helps you to better understand the behavior and workflow of your users.

Included Services

Conception of tracking parameters

Support with implementation of tracking tool

Visualization of relevant datasets

What you get

Data-based decisions based on tracked, aggregated and visualized datapoints.

UI/UX Review

 
 

Our skilled UI/UX experts will review your application and screen it to identify flaws in the application, check whether design principles are obeyed and if users can navigate your product without any hassle. The output is a list of prioritized opportunities, features and improvements to be handed over to your development team to elevate customer experience across your application.

Included Services

​In-depth analysis by our UI/UX experts

List of prioritized ideas to improve your applications user experience

What you get

Unbiased, ready-to-go, prioritized list of improvements to enhance your user experience based on expert feedback.

User testing

 
 

Did you know that 5 user interviews are enough to understand how 80% of your (future) users will experience your application? We capture the feedback of these 5 users for you, facilitate the interviews, ask the right questions, aggregate the output and prioritize it based on effort and impact.

Included Services

5 in-depth user interviews are conducted

Aggregation of findings

List of prioritized ideas to improve your applications user experience

What you get

Unbiased, ready-to-go, prioritized list of improvements to enhance your user experience based on real user data.

Product Due Diligence

A product due diligence is an analysis of the strengths and weaknesses of your product and your team. We identify opportunities, risks and next steps that are essential when scaling your product and business.

Included Services

​Interviews

Expert reviews

Presentation of results

What you get

An outsider’s expert perspective on your product’s and team’s health. All wrapped up in a report. 

​Technical Due Diligence

Do you want to scale your product and know that it’s built on a stable foundation? Our technical due diligence can help you with that! We review different aspects of the tech side of your product including code reviews. Let us know what you need, and we’ll give you the right level of detail you need to scale!

Included Services

5 in-depth user interviews are conducted

Aggregation of findings

List of prioritized ideas to improve your applications user experience

What you get

​Live-Sessions with experts incl. Q&A

(Code-)Reviews from technical experts 

Presentation of results incl. recommendations 

Ready to go?

You’re just one email away from creating a partnership you won’t regret. Send a few lines to hello@viable.at and let us know what you’re up to and where we can help.

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